NIL Data Services ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it when you visit nildataservices.com or engage our services.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, and phone number when you reach out to us.
- Usage data — pages visited, time spent, referring URLs, and browser/device type collected automatically when you use our website.
- Professional information — company name, role, and project details provided during a client engagement.
- Communications — emails, messages, or other correspondence you send us.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide our professional services.
- Manage client relationships and deliver agreed work.
- Improve and maintain our website and service quality.
- Comply with legal obligations.
- Send relevant updates or information where you have consented.
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing
We process your personal data on the following bases:
- Legitimate interests — to operate and improve our business and services.
- Contract performance — to fulfil obligations under a client agreement.
- Legal obligation — where we are required to process data by law.
- Consent — where you have explicitly agreed to a specific use.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the site.
5. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy, or as required by law. Client engagement records are typically retained for seven years after the conclusion of the engagement.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Third-Party Services
We may use trusted third-party providers (e.g., email and hosting services) to support our operations. These providers access personal data only to perform services on our behalf and are contractually required to protect it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at support@nildataservices.com. We will respond within 30 days.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. We encourage you to review it periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@nildataservices.com.